Shipping Livestock – Ask us about same day delivery in Las Vegas!
All Blue Reef Aquatics live animal orders are shipped via Fedex Priority Overnight service. You will receive an email the day your order ships, with the Fedex tracking number, to enable you to make arrangements to receive your package(s). On the day of delivery we strongly advise that someone is available at the time of delivery to prevent the shipment from being exposed to the elements and extreme temperatures. Our guarantee will be void in the event no one is available on the 1st delivery attempt. The package(s) must be accepted even if the shipment arrives late or arrives damaged. Please contact us ASAP in the event that this happens.
We take great pride in selling the best specimens for all of our corals online and we want you to be completely happy with your purchase from beginning to end. We go the extra mile in making sure at Blue Reef Aquatics the costumer gets taken care of from beginning to end, regardless if you are a walk in customer to our physical store or if you decide to do business with us online
Our live arrival guarantee applies to overnight service only. We use UPS, Fedex or on occasion USPS for the livestock. We offer a flat rate shipping on corals, inverts and fish. $69.99 overnight including an insulated box. FREE Overnight and Insulated Box for orders over 225.00. Does not include drygoods or live rock.
International Shipping unfortunately is NOT available but if you live overseas and are planning to visit us while visiting Las Vegas, we will accept your order and have it ready for store pick up if you choose to take the livestock home back with you while traveling. We only ship within the United States. We do not have the permits in place to ship out of the country. Also the cost to send corals overseas would be cost prohibitive at this time.
Shipping your order
Our preferred shipper is Fedex Priority Overnight service, but depending on location and rates, we might use UPS or even USPS, but always a method that ensures you receive your livestock in 1 day. Saturday shipping is not available online, but is possible with USPS and Fedex for an additional $30.00.
Packing your order
We are dedicated to making your package safe for shipping.
We use the appropriate size box for your order. If their is extra free space we fill it with newspaper and/or build styrofoam.
We also start packaging your livestock in the late afternoon. This lets us leave your livestock in the water for a few extra hours and we believe the less stress the animals have the healthier they will be for you.
Heat and Cool packs are also used to temperature control the container. The containers are then placed in corrugated boxes for identification purposes and shipped overnight to arrive at your doorstep the very next day.
Live arrival guarantee
We guarantee your livestock will be alive on arrival. You must be available to receive the items and acclimate them to your system within 1 hour of delivery. If you are not home or plan on acclimating them later that is fine, but that is at your own risk and voids the live arrival guarantee. Many of the animals can go a very long time in transit, but we use the fastest shipping available to preserve the animals health. The delivery company may require a signature, if you do not specifically ask us to release the signature and you can’t be home. Just leave a note saying it’s okay to leave and sign the note with your full signature. They’ll cut out your signature and use on there delivery board and leave the package.
Please Note: We strongly encourage someone to be available at the time of delivery to prevent livestock from being exposed to the rain and/or extreme temperatures. Delays due to weather, mechanical failures, etc, which result in loss will not be covered under The Blue Reef Aquatics guarantee.
If a package is rejected for any reason, the customer will be responsible for the full cost of the invoice. Package shipped to a FedEx / USPS hold facility, must be picked up within the first hour of opening. To ensure you receive the healthiest species available and to reduce the travel stress on your aquatic life, your order will be shipped direct to your door.
We ship Monday thru Thursday. You can generally call up to about 2PM and still get your livestock the next day. If you choose email please send the email by 2PM with confirmations otherwise it will be delayed. You are welcome to order via online or phone, if you want the faster and best fill rate we would recommend online as it checks stock and your credit card at the same time.